Contact

Last updated: 4 August 2026

DachCard is run by one person, publishing under the site name rather than a personal one. Email is the only channel.

Email

[email protected]

How long you will wait

Most email is answered within a few days. There is no guaranteed response time — this is one person with a day job, not a support desk. If a week goes by with no reply, send it again; it was missed, not ignored.

If your message is a takedown request, a legal notice, or you operate a store whose listings we read, say so in the subject line and it will be read first.

What is most useful to send

• Wrong data. A price, a card number, or a printing that looks off. This is the single most useful thing anyone sends. Please include the card number, the store, and what you expected — a screenshot or a link to the store's page is ideal.
• Store operators. If you run one of the shops this site reads prices from and want that changed or stopped, email and it will be acted on.
• Legal, copyright and takedown. Including anything about card names or card images — see the Terms.
• Privacy requests — a copy of your data, a correction, or deletion of your account. See the Privacy Policy.

Signed-in users also have a "report a problem" button inside the site, which sends the page URL and a screenshot along with your message. That is usually quicker than email for a visual bug.

What we cannot help with

• Valuing your collection. The site shows what stores are asking; it does not tell you what a card is worth or what you should pay.
• Buying or selling. We hold no stock and handle no transactions — every purchase happens on the store's own site.
• Price alerts. There is no notification or email system at all.